I thought the pillow itself would be grey in color, not just the pillow case. It is too stiff if put inside the pillow case so I am using it without the pillow case. Should have bought the other kind which I think might be softer, but overall it is good, supports the neck and I slept well using it!
I bought it for my husband who has suffered from stiff neck with his sealy pillow. This really helps! We tried washing it in the washing machine too. It comes out still in good shape. I will recommend it to people having stiff neck from sleep.